Jul 21, 2010
Notes
Anonymous asked: How do you become a community manager? Do you just gain experience on a similar job, or is there a way to work toward it?

This is actually a really good question that I’m not sure I can answer well…

Community management requires a lot of different skills. I did not go to school for any of them except maybe communication. I’ve been working exclusively on the web for a long time and have really worked to develop my knowledge of every aspect. I try new things and throw myself at the new stuff because that’s the only way to learn it.

The best thing to do is to be a part of other online communities and observe what is done well and what is not. Community Managers have to serve as advocates for the members while still keeping a close eye on the business strategy.

If you want to hear the specific way in which I became a Community Manager, here it is: I had a big time passion for both community building and for movies. I have good people skills. I also happened to have a bunch of other web experience that I think helped me along the way.

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professional husband, blogger, online marketer, and preacher man from Kansas City Subscribe via RSS.